Emirates has today announced the increase of its passenger services to Nairobi to daily starting 17 August. The expanded schedule will offer enhanced connectivity for Kenyan customers to Emirates’ growing destination network via Dubai.
Emirates will operate its modern Boeing 777-300ER’s between Nairobi and Dubai on flights departing Jomo Kenyatta International Airport.
Customers can stop over or travel to Dubai as the city has re-opened for international business and leisure visitors. Dubai is one of the world’s first cities to obtain Safe Travels stamp from the World Travel and Tourism Council (WTTC) – which endorses Dubai’s comprehensive and effective measures to ensure guest health and safety.
Kenyan travelers can now travel with confidence thanks to the free cover on COVID-19 related medical expenses should they be diagnosed with COVID-19 during their travel while they are away from home. This cover is immediately effective for customers flying on Emirates until 31 October 2020 (first flight to be completed on or before 31 October 2020), and is valid for 31 days from the moment they fly the first sector of their journey. This means Emirates customers can continue to benefit from the added assurance of this cover, even if they travel onwards to another city after arriving at their Emirates destination.
The free, global cover for COVID-19 related costs is further complemented by the comprehensive set of measures that Emirates has put in place at every step of the customer journey to ensure the safety of its customers and employees on the ground and in the air, including the distribution of complimentary hygiene kits containing masks, gloves, hand sanitiser and antibacterial wipes to all customers.
Emirates has also revised its booking policies to offer customers more flexibility and confidence to plan their travel. Customers whose travel plans are disrupted by COVID-19 related flight or travel restrictions, can simply hold on to their ticket which will be valid for 24 months and rebook to fly at a later time; request travel vouchers to offset against future Emirates purchases, or request refunds via an online form on Emirates’ website or via their travel booking agent.